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Bento Land

Shipping & Returns

 FLAT RATE SHIPPING ON ALL ORDERS $9.95 AUSTRALIA WIDE

If your order is over $150 you will receive free shipping Australia wide.

 Where do we ship?

 BENTOLAND delivers anywhere in Australia.

  Freight Options ?

 To ensure that your order is received as quickly and safely as possible, we use Australia Post  and Fastway Couriers. If you would  like to provide special instructions for your delivery (eg. if  no one is home, leave at the front door), please  leave a comment with your order.

 Delivery Costs?

 We charge a flat Rate of $9.95 Australia Wide

 If your order is over $150 you will receive free shipping Australia wide.

 To check how much shipping will cost before you checkout, simply:

 Add the goods you want to the Cart

  1. Click on View Cart (at the top of each page)
  2. Select Calculate Shipping and Handling (under the list of cart items)
  3. Enter the Country, State & Postcode (for the delivery address)
  4. Press Calculate Shipping and you'll get your shipping rate

  When can I expect my order?

 Shipping times vary according to product supply and delivery address. Where possible,  BENTOLAND  endeavours to dispatch your parcels within 1-3 working days of receipt of order  (and payment). We will send  you a confirmation email when your package has been shipped.

 Approximate delivery times, from date of shipment:

  • Australia (major centres): 1-3 business days

                               Perth 7-10 days

  • Australia (other areas): 5 - 10 business days

 Please note that BentoLand cannot guarantee shipping times. 

 

Every parcel we send is trackable from pickup until delivery

If you give an "Authority to Leave", and the tracked parcel goes missing after delivery we cannot be held responsible.

 Returns Policy

You may return most new, unopened, unwashed items in original packaging within 7 days of receipt for a full refund. The return postage charge is for the responsibility of the customer.

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you decide you would prefer another product instead of the returned one you will be charged another $9.95 shipping fee.

 We'll notify you via e-mail of your refund once  we've received and processed the returned item.